Utility Billing

Nanette McCartan
Utility Billing Manager
450 Cypress Creek Road, Building Two
Cedar Park, TX  78613



Trash/recycling pickup will be delayed and will start at 9 a.m. on Thursday, March 5, due to freezing weather. If Thursday is your trash/recycling pickup day, please set out your cart(s). Your trash/recycling will be collected this morning or afternoon.  If you have any questions, please e-mail us at ub@cedarparktexas.gov or call us at 512-401-5300 after 1 p.m. and we will be happy to assist you. 

We will provide updates here as needed.  Please also see "News" items and the "Emergency Information" tab on the homepage of www.cedarparktexas.gov, "like" us on Facebook (@Cedar Park, Texas - City Government) and follow us on Twitter (@cedarparktx) for updates and other important information.

Due to sustained low lake levels, the City of Cedar Park entered Stage 3 Once-a-Week Watering Restrictions on August 1, 2013. For more information, click here.

Cedar Park is under Stage 3 watering restrictions, which limits outdoor irrigation with sprinklers to once per week before 10 A.M. and after 7 P.M.. The mandatory schedule is as follows:

imagine showing map of Cedar Park and watering restriction schedule

Provide accurate water and wastewater billing information for our customers through a knowledgeable and friendly service staff.

The Utility Billing Department is in charge of making sure the residents of Cedar Park have the best service possible for the maintenance of billing for city utilities. Establishing new accounts, modifying existing ones or just answering questions regarding services, utility billing is often the first stop for new residents and one department everyone who lives in Cedar Park will have contact with.

For our NEW residential utility customers wanting to apply for utility services, 
click here for an application. 

Solid Waste Collection Schedule

Pay Utility Bills Online

You can change your UB Online password after logging in by selecting "Member Profile" and "Identity: Change."





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Last updated: 3/5/2015 6:48:13 AM