Utility Billing Manager
450 Cypress Creek Road, Building Two
Cedar Park, TX 78613
Due to sustained low lake levels, the City of Cedar Park entered Stage 3 Once-a-Week Watering Restrictions on August 1, 2013. For more information, click here.
Cedar Park is under Stage 3 watering restrictions, which limits outdoor irrigation with sprinklers to once per week before 10 A.M. and after 7 P.M.. The mandatory schedule is as follows:
Provide accurate water and wastewater billing information for our customers through a knowledgeable and friendly service staff.
The Utility Billing Department is in charge of making sure the residents of Cedar Park have the best service possible for the maintenance of billing for city utilities. Establishing new accounts, modifying existing ones or just answering questions regarding services, utility billing is often the first stop for new residents and one department everyone who lives in Cedar Park will have contact with.
For our NEW residential utility customers wanting to apply for utility services,
click here for an application.
Solid Waste Collection Schedule [PDF]
Pay Utility Bills Online (one-time payment)
Set Up Automatic Draft Payments (auto-bill pay) [PDF]
You can change your UB Online password after logging in by selecting "Member Profile" and "Identity: Change."
Sign up to make Public Art Donations here. [PDF]
Detecting a water leak [PDF]